Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email, phone number, address)
• Property details for service estimates
• Payment information for completed services
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and complete requested services
• Communicate with you about your service requests
• Send service reminders and maintenance notifications
• Process payments and maintain business records
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who assist in our business operations
• When required by law or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Business records are typically maintained for 7 years as required by law.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (where legally permissible)
• Opt out of marketing communications

7. Cookies and Website Analytics

Our website may use cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

• Phone: (403) 598-9137
• Email: lacombegutters@gmail.com
• Address: 170 112 Queensgate crescent Red Deer, AB, Canada

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

This privacy policy was last updated on January 1, 2024.